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Privacy Policy

Last updated: 14 July 2025

Taro Patch Creative Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This policy outlines how we collect, use, share, and protect your information when you engage with us, in accordance with the New Zealand Privacy Act 2020.

1. What We Collect

We may collect personal information when you:

  • Contact us via our website, email, or phone

  • Book our services (e.g. studio hire, filming, creative projects)

  • Participate in a programme or event we’re delivering

  • Sign up to our mailing list or fill out forms

  • Work with us as a contractor, collaborator, or client

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This may include your name, contact details, organisation, demographic info (if relevant), payment info (for invoicing purposes), and anything else you choose to provide.

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2. How We Use Your Information

We use your information to:

  • Provide our creative and production services

  • Communicate with you about bookings, projects, and updates

  • Manage contractor and collaborator relationships

  • Issue invoices or make payments

  • Report on engagement and reach (in anonymised formats, where required)

  • Improve how we work and deliver impact

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We only use your personal information for the purpose it was collected, unless legally required or you’ve agreed otherwise.

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3. Sharing Your Information

We do not sell your personal information.

We may share it:

  • With subcontractors or collaborators who are helping us deliver a service or project (under confidentiality or NDAs)

  • With funding or reporting partners (in anonymised or aggregated form only)

  • If legally required, such as by law enforcement or regulatory authorities

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4. Storage and Security

We store your information securely using trusted digital systems and cloud providers. We take practical steps to prevent loss, misuse, or unauthorised access.

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5. Your Rights

You can:

  • Ask for a copy of the personal information we hold about you

  • Ask us to correct or update your info

  • Withdraw your consent or ask us to delete your data (unless we need it for legal or financial reasons)

Email: [insert company email address] for any requests.

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6. Website, Cookies and Analytics

Our website may use cookies or third-party analytics tools (like Google Analytics) to track basic site usage and improve performance. You can control cookie settings via your browser.

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7. Photo, Video and Media Content

If you attend a Taro Patch Creative Ltd event or are part of a project, we may capture photos, audio, or video for content and reporting purposes. Where needed, we’ll ask for consent through a release form or written agreement.

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8. Updates to This Policy

We may update this Privacy Policy as needed. The latest version will always be available on our website.

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9. Contact Us

Questions or privacy-related concerns?
Get in touch:

Taro Patch Creative Ltd
9 Dunnotar Road, Papatoetoe, Auckland
Email: enquiries@taropatch.co.nz

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